Ice Maker Not Making Ice
Your ice maker has stopped producing ice or makes very little ice.
Arizona Climate Note
Phoenix hard water causes mineral buildup that clogs water lines and filters faster. Replace filters more frequently and consider a water softener.
Common Symptoms
- No ice in bin
- Ice maker arm is not moving
- No water entering ice maker
- Partial or small ice cubes
Possible Causes
DIY Troubleshooting Steps
- 1
Verify ice maker is turned on (check arm position or switch)
- 2
Check freezer temperature (should be 0-5°F)
- 3
Replace water filter if overdue
- 4
Inspect water supply line for kinks or freezing
- 5
Check water shut-off valve is fully open
- 6
Wait 24 hours after any changes for ice production
When to Call a Professional
- Water filter is new but no ice production
- Water inlet valve is not getting power
- Ice maker motor is not operating
- Water line connections are leaking
Prevention Tips
- Replace water filter every 6 months (3-4 months in Phoenix)
- Keep freezer at proper temperature
- Use ice regularly to prevent clumping
- Check water line connections annually
Need Expert Diagnosis?
Our technicians can quickly diagnose and repair ice maker problems. Same-day service available.